DoubleTree by Hilton Hotel San Jose
Rooms are old with worn furniture and outdated decor, but beds are genuinely comfortable and staff goes above and beyond to help.
Praised forhelpful staff · good location · shuttle service available
Flagged fordirty and outdated rooms · limited amenities · high cost for value received
The food was it
Cons Everything else we had no hot water
Very helpful staff. Clean and comfortable room
Cons The Shower head was too low
I paid for two days of meals. Second day after seeing ACDC, I arrived at breakfast 2 minutes late. Was told it's closed. They wouldn't even let me get coffee.
Cons There was no mention of having to pay for parking when I booked my stay. It took 20 minutes for shower to get hot. Then you couldn't adjust the temperature.
Affordable and location
Cons Rooms are outdated. Place smells old and musty. Carpets dirty.
Cons Staff seemed rude and unfriendly
Quick
Very old
Cons Staff was exceptionally helpful
