DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
Staff members deliver good service, but the hotel suffers from dirty rooms, broken fixtures, lingering smoke smell, and poor maintenance throughout.
Written by AI from guest reviews.
Praised forgreat location · friendly staff
Flagged forissues with room amenities · value for money concerns
I room was nice and roomy and clean. The cookie at check in was a nice touch.
Cons There was a dent in the wall obviously made by the door knob. Also the doorknob of the joining room fell off when we touched it. We reported both issue and we were not charged.
Je recommande
Très bel hôtel implanté dans un cadre de verdure, dans le quartier sud de Charlotte.
Cons Bruit gênant du moteur de la climatisation, impossible à arrêter.
Wonderful better than expected 👍
Excellent location very elegant very clean.
Cons The only thing I found was sliding door to patio was very hard to open only opened half way.
Не рекомендую для семей
Уборка номеров хорошая, завтрак неплохой, но дорогой. Бассейн красивый
Cons К сожалению в нашем номере очень плохо пах ковер и была мышь под раковиной. Нам предложили переехать в другой номер и мы конечно согласились, но эта мышка бегала прямо по коридору отеля
Cons The smell in my room. It smelled of mold and mildew
Good stay in total
Nice staff, very good location
Cons Bed was not great
