Drury Inn & Suites Charlotte Arrowood

Everything

Cons Nothing

I had an awesome vacation and the hotel met all of my needs.

The hospitality was 5 star. I loved the Kickback where they offer free food and drinks. I’ve been to many big name/brand hotels in the USA and they don’t offer this type of courtesy to their guests. I loved that they have an indoor and outdoor pool.

Cons They didn't have any type of turkey meats for breakfast. I would highly suggest that they add this as many people do not eat pork or beef.

Excellent choice for the price

Customer service was very great. Food was great.

Cons Had stains on bedding.

Great hotel

Great beds. Great food.

Cons Nothing

Room was wonderful, quiet, comfortable. Staff was awesome. Breakfast excellent as always.

Cons We left a few shirts in the closet and immediately contacted the hotel to get them sent to us. We have been told numerous times that housekeeping Or a manager would call back. We have never gotten a call Back. After calling corporate and being told This would be resolved, after 3 weeks we still Have no call back. At this point we are chalking up the clothing as being forever gone. Very disappointed in a hotel like Drury.