It’s very classy and clean! The staff are so helpful and nice!
Drury Plaza Hotel Cincinnati Florence
Praised forfriendly staff · value for money
Flagged fordirty dishes · inconsistent room maintenance
It’s very classy and clean! The staff are so helpful and nice!
Kommen gerne wieder, wenn wir in Cincinnati zu tun haben
Sehr freundliche Dame an der Rezeption. Sie hat uns später mit Namen begrüßt. Das gab uns das Gefühl herzlich willkommen zu sein.
We thoroughly enjoyed our stay & will look for a Drury next time we travel!
We did not expect a full breakfast each morning. The buffet was consistently good with a few items that were the same and some that were different. A good variety for everyone. The 5:30 kickback (dinner) was great each night. We noticed that the staff kept an eye on the buffet serving dishes and made sure they were refilled when low, and kept the area clean. There is an on site restuarant that had good food as well and was not high priced - if you missed the kickback you could eat there, which was a plus for us on the night we arrived. The pool/hot tub area was clean and well stocked with towels. We noticed a number of guests using the tables in the dining area playing board games and visiting later in the evening which was nice. A coffee/tea/soda bar was available 24/7 and popcorn was available in the evening. Other drinks and snacks were available for purchase in the lobby. The rooms were clean & comfortable. There was plenty of parking, the hotel was just off the freeway and easy to find. This is a great hotel! We would stay there again.
Cons It would have been nice if the on site restuarant was open during lunch time, but I suspect most people are out of the hotel at that time of day. There is a Bob Evans right across the street. This is more of an observation than a complaint.
Very clean, friendly staff
We really enjoyed our 3 night stay! The popcorn was an unexpected treat and the food from the restaurant was really goo
Easily accessible. Very customer oriented!
Cons Elevators were slow.
For sure would stay here again
Everything was amazing.