Drury Plaza Hotel Cleveland Downtown
Rooms are large, clean, and comfortable with soft beds.
Praised forfriendly staff · great location · good value
Flagged fordirty facilities · uncomfortable rooms · breakfast issues
We will stay here any time we come to Cleveland, we really enjoyed it
I liked the friendliness of all the staff, the bartenders at both dinner and in the bar were great, the coffee was excellent
Cons the food was just ok in quality, and you ran out of coffee during a very busy breakfast
Every employee we encountered was very pleasant.
Location and size/comfort of room
Cons Public spaces need a clean-up, especially in check-in area.
Clean and updated Breakfast was good
Cons Crowded pool area Expensive parking
Overall we loved it! We enjoyed our stay!
The location is great! The stuff are professional and friendly, room was clean, shower was clean. Towels were fresh and white!
Cons The line to a dinner/ bar was so long . And the quality was very poor. The pool needs some updating/ cleaning. The bottom of the pool is discoloured. The hours the pool is open is kind of late in the morning. We exercised in the morning, it would be great to swim afterwards. But the pool opens at 9am .
Excellent!!!!
Very clean, hospitality was excellent, rooms clean with comfy beds. The breakfast and dinners were filling and tasty.
Cons There was no drinking water in the workout facility.
