Someone ran up and down the hallway at 3am screaming.
Drury Plaza Hotel San Antonio Riverwalk
Rooms are clean and comfortable with hot showers and soft beds, though some need refreshing.
Written by AI from guest reviews.
Praised forlocation · friendly Staff · clean Rooms
Flagged forelevator Issues · breakfast Quality · valet Service
Someone ran up and down the hallway at 3am screaming.
Posizione eccellente direttamente sul riverwalk e vicino al centro. Colazione abbastanza varia. Lo snack del pomeriggio gratuito è stata una piacevolissima sorpresa. Fitness room fornita di tutto il necessario per allenarsi. Stanza abbastanza grande e doccia ottima
Cons Struttura un po’ datata che avrebbe bisogno di un pò di “svecchiamento”
Overall just beautiful hotel food was excellent !! If i do come back i will stay at this hotel again if im in the san antonio area thank you so much for great service/ staff....
Cons I went through booking.com unfortunately when I arrive the booking was not confirmed on Drury end so was told the receptionist had to make a call and get it push through as she mention even though i had my confirmation # so definitely i was ok it was booking.com fault...so waiting 30mins still nothing had been done so the receptionist went the extra mile and rebooked us through their website / computers so we can get settle.... so moving forward its check out time and then the receptionist notice it was push through to their system so i had 2 reservations so upon my departure I was told i can stay another day but since the first day i had to changed my itinerary since it was 2 days only....i was charged the 3rd day and was told that drury had nothing to do with the transaction....I called up booking which i submitted a complaint and was told booking.com could not do nothing which really upset me since it was their mistake so I decided I'm NO LONGER USING THEIR WEBSITE TO BOOKED I WAS A LONG TIME CUSTOMER but they decide not to look into this or fix it
Happy customer
The pool was cool it was closed though but the hotel was beautiful
Cons The parking
Great place
Location, staff and food
Overall very pleasant.
Most everything was great!!
Cons Slow elevators. No trash liners. No ghosts.