Customer service was excellent!!!
Eldorado Hotel and Spa
Praised forattentive and accommodating staff · fantastic location · on-site bar and restaurant
Flagged forcleanliness issues in rooms · poor room maintenance · rude morning staff
Customer service was excellent!!!
Best hotel of our trip to New Mexico. So comfortable, clean and welcoming. The location was absolutely perfect. We shopp
Loved the location and the rooftop pool. Great hotel with comfort as a clear priority.
Cons Limited dessert menu. If that’s the worst negative, you know it’s a good hotel.
Great
Great hotel, staff very friendly, rooms clean and comfy!
Highlight of a 30 day retirement road trip for my wife.
Beautiful facility. Utilized the spa and in-house dinner options.
Cons Your elevators closed on me as I was entering and exiting. I’m slowing down at 72.
Great location, not-great pool, toe injury bed legs
Really excellent location, like 2 blocks from the Plaza. Santa Fe is not easy or convenient to navigate, but Eldorado is basically as good as it gets for location.
Cons The pool area looks better than it is. The pool itself is quite small, only really suited for kid play. But the lounge area and chairs is speaking if you feel like baking in the sun. The hot tubs might have been interesting, but the water was green during my stay. The bed was comfortable to lie in, but was an absolute room hazard, with legs that STICK OUT to collect and injure toes. I suffered a debilitating injury on my first night that basically ruined my vacation.
Excellent hotel. Friendly staff and great location.