Embassy Suites by Hilton Raleigh Durham Research Triangle
Staff consistently treat you well and breakfast impresses.
Written by AI from guest reviews.
Praised forgreat breakfast · friendly staff · convenient location
Flagged forissues with parking fees · room temperature control problems · uncomfortable pull-out couch
It was okay
Pool
Cons Mold, dirty sofa bed with no linens, old cookies in seats, obvious roach droppings.
Enjoyed my stay
Cons Tub was to small and rusted. need to change.
Our stay was terrific.
Stayed at the hotel one night before flying to another city leaving our car parked at the hotel. Always love the accomodations at Embassy Suites. Upon returning from our trip to the hotel my car had a dead battery and it was late at night ( an internal light had been left on the car). One of the hotel desk attendants was very helpful and offered the assistance of a battery pack assist. The car started immediately and we were on our way. Avoided what could have been a costly expense. Thank you to the awesome gentleman working late night customer service in the hotel.
Cons The night we stayed we had a 6am flight on Monday morning. Being Labor day airport traffic was heavy. Wanting to avoid any delays we signed up on the register and were the first ones to post in the waiting area for the shuttle service to the airport. We arrived in the pick up area at 320 am so we could be the first on the shuttle at 4am. Others began arriving around 350am with a large group requiring 11 bags of luggage arriving at 355 am, The shuttle driver did not follow any sequence in boarding passengers. To shorten we were not allowed on the first transport. At 445am the shuttle returned and we were able to get to the airport. Airport security was backed up and we did not board our plane until minutes before take off. Too close for comfort. I suggest that hotel guests be given first access to airport to shuttle service when they have paid for parking.
Beautiful hotel with a few hiccups
The Hotel itself was lovely. Beautiful and modern decor.
Cons The pool area wasn’t properly maintained and limited towels available. No sheets available for pull out sofa and an empty bottle of whiskey was found hidden in the cushions.
My stay was comfortable enough that I would stay again.
Cons There was hair in my food. The shower/tub faucet area needs repair
Great hotel with amazing employees.
The employees made this stay so wonderful. Each one we came into contact with was just so accommodating and happy.
