Staff was very friendly check in and out was easy
Cons There was a leaky shower which caused the room to smell musty. When trying to sleep the leaky shower was a problem.
Embassy Suites by Hilton Tampa USF Near Busch Gardens
Spacious clean rooms with comfortable beds and nice views.
Praised forfriendly staff · good location · great amenities
Flagged forcleanliness issues · maintenance delays
Staff was very friendly check in and out was easy
Cons There was a leaky shower which caused the room to smell musty. When trying to sleep the leaky shower was a problem.
From the front desk, to very staff members, they all had a smile on they faces.
Having breakfast at the hotel is excellent. The very best is the made to order station for the omelets and bacon, all the other plus was also great, my husband and I were completely impressed, also the 2 complimentary drinks per night and appetizer was a surprise. When I made my reservation I told them it was my birthday on Friday the 28th, and Vicky from the back office, kbock on my door on Thursday with flowers, card and a happy birthday balloon. I was totally surprised. She remembered it was my 75th birthday.
Cons The room was always very cold and we couldn't control the temperature, unless we turn it off. The rug had a few patches of another rug and it made the room cheap. Some of the outlets had missing screws, the refrigerator felt like it wasn't attached properly. The cleaning service were extremely helpful.
Very welcoming stuff, clean and breakfast is amazing 👏
Needs more security in the checking area
Cons there is a lot of noise . neighbor was fighting and they caused a lot of noise
Clean and comfortable.
Clean, comfortable room with plenty of amenities, easy to find.
Cons Had to pay extra to park; had difficulty with the door lock getting out of the room (821); evening reception food was subpar.
Friendly staff, loved the set up. Our room was big and quiet. Will book again at this location
Cons Nothing, everything was great