Embassy Suites by Hilton Tampa USF Near Busch Gardens

Breakfast was excellent. Staff in breakfast services and evening complimentary refreshments were very friendly

Great breakfast, neat lobby, spacious room, comfortable and outstanding staff

Cuando llegue me dijeron que como no me había disponible el cuarto y eran las 8 de la mañana presentado por la noche ya

Y lu go la rec pcionista muy grosera de nombre Anna

Close proximity to where we needed to be

Cons We had to switch rooms and both rooms were warm, complained to front desk staff and no one ever came up to fix the issue, very disappointed

Lack of staff and communication.

The room for its price wasnt bad I was in 8th floor tho but it had alot of space living room 2 TV king size bed private area etc

Cons Staff was very slow, didnt know if I had my reserved room available then going to room it wasnt even finished being clean when I checked in 2 hours later then time of check in but I was now running late to concert so we kicked house keeping out, also as I was getting dressed next day house keeping came in 2 hours before check out time so we kicked her out again I felt rushed and when I tried to buy drinks staff was no where to be found so had to leave to buy drinks out, and last thing the picture on site is definitely not the real thing it showed a nice white hotel with premium pool when I get there its a brown smaller building with a regular pool old and dirty site made me think I was going to be in a real nice hotel when it was average at best....and lastly app had a messaging system and call to check in through site I messaged them 3 times a week ahead still no response and I called twice put me to voice mail so it was pointless... will never go back

the staff was great and location

it was in the best spot . the breakfast was good as well

Cons it is a bit rundown in the rooms .