Got complimentary upgrade to a suite which was nice. However, it smell like someone smoke in room before.
Fairmont Beijing Hotel
Praised forexcellent service · beautiful hotel · spacious rooms · good food
Flagged fortaxi communication issues
Got complimentary upgrade to a suite which was nice. However, it smell like someone smoke in room before.
Great location and a great neighbourhood very friendly staff very clean
Very nice property. Staff very helpful.
Great hotel
The hotel was fine. I have a request to Expedia directly however. For all Chinese hotels, you should provide the Hotel name and hotel address in Chinese on the Hotels.com itinerary. If you show the taxi driver "Fairmont Beijing" with address (in English) at the airport, they have no idea what it is... Expedia needs to improve this. I said this to my hotel and she was also familiar with the problem. So I am saying it publically so maybe Expedia will change this for the convenience of customers.
The staffs are very courteous and helpful.