Fairmont Copley Plaza, Boston

138 Saint James Avenue, Boston, MA, 02116

classicupscale

The grand lobby and location are solid, but rooms disappoint.

90/100

READ FROM 2,938 REVIEWS ACROSS THE WEB · 4.5 AVG · REFRESHED JUL 2026

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Guest reviews

4 across the web

Across the web

I took my mom to the Fairmont Copley Plaza for her birthday, and she was absolutely blown away. The property is beautiful, the location is perfect, and the service was wonderful across the board. A special shoutout to t…

Across the web

We are from the UK and recently flew over at the start of April. The location was ideal for us as we were travelling a lot to Harvard/Cambridge, Salem, TD Garden etc, and going out for food frequently in BackBay. We were…

Room tours

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Where it is

138 Saint James AvenueBoston, MA, 02116

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Amenities

44 listed

Connectivity

Wi-FiWi-Fi in public areas

Food & drink

RestaurantBarRoom serviceBreakfastCoffee makerMinibar

A grand Boston classic that delivers on charm, warmth, and hospitality. From the moment I arrived, the staff went above and beyond.... genuinely friendly, attentive and a pleasure to interact with throughout my stay. I w…

Across the web

We booked a Gold Suite for our wedding night, and the hotel made the experience truly unforgettable. They kindly upgraded our room and surprised us with complimentary champagne and desserts, which was such a thoughtful t…

Fitness centerSpanish

Parking & transit

ParkingSelf parkingValet parkingAccessible parking

Recreation

Activities for kids

Services

Front deskConciergeFull-service laundryHousekeepingBusiness centerMeeting roomsPet-friendly

Accessibility

ElevatorAccessibleAccessible elevator

In the room

Air conditioning

Table serviceSmoke-free propertyCredit cardsBaggage storageTurndown serviceKid-friendlyElliptical machineTreadmillWeight machinesFree weightsArabicEnglishFrenchPrivate bathroomBathtubShowerDogs allowedCats allowed

Source: across the web