Fairmont Hotel Macdonald
Staff consistently exceed expectations and treat guests exceptionally well across all departments.
Praised forgreat location near attractions · friendly and helpful staff
Flagged fornoise from neighboring rooms · issues with plumbing and internet
10 dollar cab ride to Roger's Arena
old hotel with doors that rattle when you're neighbours get in, thin walls so you can hear everything your neighbours are doing and the unhoused freely roaming the hotel. no security around each time we returned to the hotel after midnight.
We had stayed at the Hotel Macdonald several times before... but this time was disappointing. I think that when you market yourself as the classiest hotel in town and charge those rates, then you better get the details right. Breakfast in the Harvest Room was very average, though expensive. Music in the bar was loud and inappropriate for the historic setting. Rooms were a bit depressing.
open a little earlier for coffee/tea.
Bedding hot and bed not so comfortable. Everything else was fine.
This property is pristine and a gem in the City of Edmonton. The service is 5 star and the employees are friendly and knowledgeable
