Erstklassiger Aufenthalt
Perfekte Lage, super guter Servive, extrem freundliches hilfsbereites Personal
Cons Alles super gut
Fairmont Pacific Rim
Staff goes out of their way to help guests and deliver warm service.
Written by AI from guest reviews.
Praised forexceptional service · stunning views · beautiful rooms · great food and beverage
Flagged forsofa bed cleanliness issue · gym was not available
Erstklassiger Aufenthalt
Perfekte Lage, super guter Servive, extrem freundliches hilfsbereites Personal
Cons Alles super gut
I feel very welcome and feeling home the minute arrive. And staff is excellent
Hotel staff definitely world class service. They always call me by my name. They are friendly and helpful, from the door man, check in staff all the way to the guy who help me when arrived at hotel and help to assisted me to the room Hotel is very fancy, the bar at the lobby with the piano and music make the hotel look vibrant. The room is very fancy look very expensive and definitely a world class experience.
Cons Nothing :)
This hotel has excellent service and was in a great location. We were also able to check in early and check out late as well as use the facilities while we waited for our late night flight which was excellent.
Cons The in house restaurant was a little pricey but had excellent food and service.
Excellent hotel in an excellent location!
Very sleek, modern and extremely comfortable
Cons The lobby can get a little noisy
Sehr schönes Hotel für Kurzaufenthalt
Das Hotel ist super gelegen, in der Nähe des Hafens und der Innenstadt. Das Hotel ist modern und funktionell eingerichtet. Die Lobby ist großzügig und die Bar ansprechend. Ich würde das Hotel für einen Aufenthalt von zwei bis drei Nächten empfehlen. Den Pool haben wir nicht genutzt.
It was disappointing
The location
Cons Very disappointing stay at Fairmont Pacific Rim, especially considering the price and the reputation of the hotel. The biggest issue for us was the overall quality and condition of the room. For a hotel that presents itself as a high-end luxury property, the room simply did not feel luxurious. The bed was uncomfortable, the sheets and bedding did not have the quality or freshness you would expect from a hotel at this level, and the carpets looked tired and worn. Overall, many of the materials and finishes in the room felt dated and in need of an update. The location and lobby may be impressive, but once you are actually in the room, the quality does not justify the premium price. We have stayed at many luxury hotels, and this was one of the more disappointing experiences in terms of room quality and comfort. For the amount we paid, I expected significantly better. I would not stay here again.