Four Points by Sheraton Surabaya, Pakuwon Indah
Spacious, clean rooms with excellent service and outstanding food, especially coffee.
Written by AI from guest reviews.
Praised foroutstanding breakfast with wide variety · clean, spacious and well-lit rooms · good value for money
Flagged forsome guests reported old bed linens
A pleasant stay.
Convenient, value for money, amazing staff, comfortable. I would love to come back again!
My daughter and I stayed here for 1 week. Location is perfect above the mall with its own entrance and taxi stands in front and 10m down the path. Staff at the breakfast buffet were amazing. The soup chefs were so nice bringing soup of the day to try at the table. Our waiters Gee And ELL were attentive and friendly making us feel special each morning. The food and drinks were delicious and there was a huge range that differed every day. A safe way to try many sweet and savoury local foods. We loved our stay so much that we extended it by another few days!
Cons Nothing
Short but excellent services
The variety of food and it was delicious. Even I got new menu to taste from the chef
Cons None
Access to mall
Cons Hotel needs some refurbishment
Super tolles Hotel
Super tolles Hotel Einzigartiger Service mit super freundlichen Personal! Sehr saubere Zimmer Immer tolle Überraschungen auf Lager Nur zu empfehlen Direkt verbunden mit der Shopping Mall Dieses Hotel verdient 5 Sterne 🌟 🌟 🌟 🌟 🌟
Cons Nichts
4pts Sheraton Pakuwon Indah is the place to stay in Surabaya without a doubt
Breakfast far exceeded my expectations. The spread was absolutely amazing and delicious. Rooftop bar was lovely in the evening, breezy, good music n good welcome drink. Location is situated in 2 malls, where everything was easy access! I definitely want to go back to this hotel again!!
