Four Points by Sheraton Surabaya, Pakuwon Indah
No 2 Jalan Puncak Indah Lontar II, Surabaya, East Java, 60216
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Spacious, clean rooms with excellent service and outstanding food, especially coffee.
96/100
READ FROM 3,067 REVIEWS ACROSS THE WEB · 4.8 AVG · REFRESHED JUL 2026
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Guest reviews
4 across the webAcross the web
I've always touched of how the staffs really put their best effort in making the guest feels at their best convenience. Small gesture, like: giving warm reapond when we say thank you, giving small notes when our laundry…
Across the web
Staying here under my wife's name. The moment we checked in, we greeted politely from the security checkpoint through receptionist. We got complimentary upgrade to our room. Thank you for this. The premises has a nice sm…
Across the web
The service provided was truly exceptional. The entire staff demonstrated professionalism and a welcoming demeanor. I will highly recommend this hotel to my friends and family back home. Mr. Anwar, a member of the coun…
Room tours
guest videoWhere it is
No 2 Jalan Puncak Indah Lontar IISurabaya, East Java, 60216
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49 listedConnectivity
Wi-FiWi-Fi in public areasPublic internet workstation
Food & drink
RestaurantBarBuffet dinnerRoom serviceBreakfastBreakfast buffetCoffee maker