Praised forspacious rooms · delicious breakfast · beautiful amenities · friendly staff
Flagged forhousekeeping issues · service lapses · inconvenient location
9Couple · CH · Sep 2026
Très agréable, personnel bienveillant,établissement de charme, parc exceptionnel.l
Très abondant, buffet complet.
Belle salle de restaurant.
Cons Eviter d'avoir souvent la question du no de chambre..
Demander un retour sur les restaurants conseillés par le concierge.
10AE · Sep 2026
Definately going back again and again
Amaaaaazing , location wise service wise .. everything is amazing
10SN · Aug 2026
L’histoire
Cons Le restaurant étoilé est en dessous des attentes
10Couple · GB · Aug 2026
Thank you for a wonderful stay, and special thanks to Mario for your kindness.
10DALLAS, TEXAS · Jul 2026
Perfection! Magical stay in Florence
My stay was absolute perfection, truly one of my finest hotel experiences. The hotel is composed of two elegant palazzos set within the most beautiful gardens- an oasis of calm and relaxation in bustling Florence. It was difficult to want to leave the hotel!
The staff is exceptional, especially Valentina at check in. She upgraded me as a special treat for my daughter to a stunning Renaissance suite. We felt like princesses! Valentina and all of the staff welcomed us as friends not just guests. The young men at the door were also so friendly and helpful and when we mentioned we were walking to get sandwiches, they brought us wonderful hand rowels to take with us. So thoughtful.
The suite was exquisite, and we loved the wonderful breakfast served each morning in our suite. The pastries were some of the most delicious we've ever had. We also loved eating lunch outside on the terrace, and the sole was so fresh and cooked perfectly.
Truly every interaction we had with staff was a pleasure. We can't wait to return to this heavenly hotel.
10MANCHESTER, GREATER MANCHESTER, ENGLAND · Jul 2026
Special place for a city break
My sister wanted a special place to celebrate her 40th birthday and selected the four seasons hotel for a city break. Its a lovely haven which us a haven from the busy bustle of Florence.
Beautiful rooms, all the central areas beautifully decorated, gardens and charming staff. Breakfast on the terrace was just lovely. The hotel is an easy 20 minute walk from the city centre.
Whats always special about the Four seasons is how the staff make you feel like an individual, with their training on how to address people and learning who you are.
Special mention to Alberto our waiter at the Al fresco restaurant where my sister and I had dinner on the last evening. Very helpful and charming young man.