Four Seasons Hotel New Orleans

Sensational

Everything was clean and prompt!

Cons Great property!

Nice overall but the staff do not anticipate needs. They lost me as a customer at this location after my second stay her

Location

Cons Sadly, it’s not up to the 5 star Four Seasons standard.

Great

Cons Nothing

Excellent stay.

Location was great.

Cons Parking was expensive.

We had a lovely stay. Staff at front desk (Marie) were amazing. Concierge was very helpful. Young woman at pool was very attentive. Our room was spacious. We really loved the chocolate covered strawberries with the Happy Anniversary note. That was very special. The bathroom was wonderful with big tub and shower. Occitane products so very nice! Love having a magnifying mirror and thick robes.

Cons We were a little nonplussed when we first checked in to find an open packet of antibiotic cream left on the room table and our ice bucket full of half melted ice. The window is small but I get that this was once a World Trade Center office building. There was one server at the pool who was quite rude to me when I had pushed my lounge chair too far into the sun and impeded her being able to pass. I wanted to have a drink at the chandelier bar but the freezing AC temp was a deterrent. We sat down in some arm chairs one evening and waited for 15 minutes while staff walked by and didn’t acknowledge our presence or take our order. So we left.

Never again

Luxury room

Cons Staff not qualified for a 5 stars hotel