Was comfortable and happy
Locations: clean/ service/ staff/food
Cons Prices of the rooms and spa is too high
Four Seasons Resort Sharm El Sheikh
Praised forclean and fresh rooms · good food · friendly personnel · comfortable, homely atmosphere
Was comfortable and happy
Locations: clean/ service/ staff/food
Cons Prices of the rooms and spa is too high
Enjoyable and relaxing.
Everything really, the staff specially!
Unprofessional Conduct and Shocking management response
Location, rooms, cleanliness, services
Cons Unprofessional Conduct and Shocking Management Response: I am writing this review to warn other divers about a serious breach of professionalism and personal boundaries by an instructor named Yaqoob at the Four Seasons Sharm El Sheikh during a dive at 1:00 PM on September 1st. My wife and I have experienced scuba diving many times and have gone on multiple dives around the world. We are well aware of standard underwater communication, safety protocols, and what constitutes acceptable physical contact. What occurred on our dive with Yaqoob was completely unacceptable, especially for a luxury resort of this standard.During the dive, Yaqoob crossed professional boundaries by locking his fingers with my wife’s fingers. This was not a standard safety hold, a reassurance gesture, or a necessary guiding technique. It was an intimate, intrusive, and entirely unwarranted physical advancement. This behavior left my wife feeling incredibly vulnerable, shocked, and unsafe in an environment where you must completely rely on your instructor for security. The normal limit of contact should be strictly professional and far less intrusive.Equally disturbing was the initial reaction from the resort's leadership. When we first complained to a member of the senior management, she actively defended Yaqoob's actions, dismissing our serious safety and boundary concerns by stating that he is a "happily married man." This deflection was entirely inappropriate and unprofessional. It was only when the top senior management was informed that the situation was taken seriously; he reassured me that this behavior is completely intolerable and promised that action would be taken.While we appreciate that the top management ultimately acknowledged the severity of this incident, the initial dismissal and Yaqoob’s behavior ruined our experience. For a five-star establishment like the Four Seasons, we expected immediate accountability and the highest level of vetting.
The service is very good and the hotel very clean
Magnifique rien à dire, je penses c’est le plus beau hôtel que j’ai connu dans ma vie
Tout
Cons Rien
We had a wonderful stay at the Four Seasons. The facilities were excellent, the service was great, and the whole experience was very relaxing and enjoyable. A special thanks to Hussein, who took great care of our chalet and was extremely helpful and supportive throughout our stay. He is genuinely a great person, always available and willing to help. I would highly recommend reaching out to Hussein whenever you need any assistance during your stay. The golf cart transportation was also excellent and made getting around very easy and convenient. My family and I really enjoyed our time there. It was exactly what we needed for a proper break — comfortable, relaxing, and very well taken care of.
Cons Nithing