Graduate by Hilton Nashville
Staff genuinely excel at customer service, but housekeeping drops the ball on basics like towels and amenities.
Praised forunique decor · comfortable rooms · great location
Flagged forinconsistent service · food quality issues
Gorgeous, fun, girly hotel!
Property was gorgeous! Staff were so sweet. Loved all the decor and the rotating vendors in the lobby.
Cons I wish it wasn’t so hard and so expensive to reserve daybeds by the pool. It was fun, but not worth the money.
Stylish and comfortable
Loved the fun sassy style of the decor, and ultimate girl kind of hotel
Cons The pool isnt part if the stay. Its $100 to reserve a chair and you have a spend minimum. Its not obvious on the website..they have a pic of a pool with no mention. Bottle of water was $6.50 and it costs $55 to park my car. Staff was nice but I cant recommend it
Cons I did not know the pool was not part of the stay. When we found that out we tried to stay at the pool and it was booked. That was disappointing. Also, when I had questions about the pool, the restaurant and parking, the standard answer was that is a 3rd party and we cannot answer the question. That was frustrating.
The vibes
PMC
Omari and his team at the Graduate this week were so amazing. I have been in and out so much in the rain for work and sometimes even less than half an hour from my last arrival to needing my car again. I had frequent trips and they were so fast and efficient. I really have appreciated all of their service this week!
