Praised forbeautiful architecture · friendly staff · excellent amenities
Flagged forexpensive breakfast · cold Jacuzzi
3US · Oct 2026
Uncomfortable due to needless staff rudeness. Will not stay at that hotel chain in the future.
Location was adequate; however a bit far from center of town.
Cons Staff made a mistake in processing payment. Since a credit card was not on file they proceeded to enter our room shortly after we arrived to remove all mini bar items and lock up the rest. It was an extremely rude, unnecessary, and both degrading and disrespectful manner in which to treat a guest considering the caliber of the hotel and the individuals who choose to stay there.
10Solo · FR · Sep 2026
L’hôtel est magnifique et le service était vraiment à la hauteur de nos attentes.
La piscine chauffée est superbe et, comme nous étions hors saison, nous avons eu la chance d’en profiter seuls la plupart du temps. Un vrai bonheur !
La réservation « Grand Club » offre également l’accès à une salle privée où une petite collation est servie en soirée, une attention très appréciée.
Bref, un séjour fantastique, que nous avons adoré !
Cons Rien
10Couple · US · Sep 2026
Our entire stay was incredible. The staff were extremely hospitable and helpful from the moment we stepped onto the property. In terms of 4 or 5 star hotels within city limits, this has been our absolute favorite. The hotel itself is very clean, new, and beautifully designed. There were so many options at the breakfast buffet it was almost overwhelming, but each item we tried was amazing (especially the freshly cooked memelas!!). The pool and hot tubs are in a little bit of a weird location, but I love the bar setup next to it and it's a covered area so you can still enjoy it on rainy days.
10Group · IT · Aug 2026
Bellissimo albergo di stampo internazionale a due passi dal centro di Oaxaca
Staff molto cordiale
Palestra e piscina ben attrezzate
Colazione molto buona
Parcheggio gratuito con valet
Cons Prezzo un po' troppo alto
9Couple · MX · Aug 2026
Excelente estancia , gracias!
La ubicación y el trato de todo el personal ! Excelente
Cons Un poco caro por ser Oaxaca únicamente
10FR · Aug 2026
Très bel hôtel
Très belle hôtel avec super salle de sport et piscine intérieur chauffé le personnel est très souriant et attentionné
Cons Le petit déjeuner un peu cher