Grand Hotel Tijuana
Spacious, quiet rooms with comfortable beds and hot water stay clean.
Written by AI from guest reviews.
Praised forclean rooms · comfortable beds · great location · plenty of amenities
Flagged forunfriendly staff in VIP · low water pressure
Great restaurants. Perfect service
Clean. Easy access
Cons Tub was high . no washcloths
It was grand for its time when it was built but it needs to be fully updated
It is a grand hotel. It can easily be made into a 5 star hotel. The views are amazing from the rooms. The breakfast area is the biggest I have ever seen. The food was plentiful, lots to choose from, the eating room was very spacious. There is walking area and pool to check out after eating, to chill and unwind in that same floor.
Cons I didn't like how the staff were very needy and possesive when it came to charging my credit card. I was asked what % commission for them to add to the bill. It is a conflict of interest if they ask. It is also a way of intimidation and pressure to leave a tip. The customer should tip however he/she wants without anyone breathing down their necks. This is even more shameful for a grand hotel as the Grand Hotel TJ to have emoloyees trying to squeeze out tips from the customers. If there was a top hotel in the world, tips should not even be allowed. The hotel has an incredible presence. But it is not updated to the current traveler needs. My bedside didn't have an outlet to charge my cell phone. I got sick from drinking water from the faucet of the restroom. Why do they put glasses there, if they put no water to drink. Or why put a coffee machine in the bedroom, if the customer needs to bring in his/her own water. I think the hotel is too good for its customers. I didn't see any vending machines. They would look tacky in the lobby, but they can be in a separate room. I wanted to get snacks but it started to rain. I was going to cross the street to an Oxxo but didn't.
Todo
Cons Debería de poner una entrada ala alberca separada del restaurante
Great
Everything
Cons Nothing
The nice view of the golf course and surrounding city. The breakfast buffet isn't included in the room price but it's worth it. All-around beautiful hotel with a nice interior.
Cons The hotel workers specifically the restaurant staff had poor attitudes.
Viaje familiar
Limpieza.ubicacion y atencion excelente
Cons Sin comentario negativo
