Praised forexcellent location · friendly staff
Flagged forissues with room cleanliness · inconvenient lobby location
10Couple · US · Sep 2026
Amazing and would definitely stay there again if quality remains the same.
unbelievable view. was in a corner room with panoramic views of skyline. staff without exception were kind and courteous.
Cons i am not used to so many people trying to help me.
8Couple · GB · Sep 2026
Concierge staff were great. Massive room and very comfortable bed.
Cons Slow replies
10Couple · GB · Sep 2026
Amazing. Would highly recommend to friends and family to stay in kuala lampur
Beautiful room, with a great view. Spacious and with great facilities, such as clean shower, separate toilet and amnesties. The staff were super friendly and polite.
9RE · Sep 2026
Pour une première fois à Kuala Lumpur c’est un super établissement
Une chambre très spacieuse
Des produits Balmain
Une belle piscine
Un petit déjeuner plus que complet
Cons Les prix du spa sont très chers
7Solo · RS · Sep 2026
Location, swiming pool
Cons The hotel does not justify its name and reputation!
Staff not friendly enough, confused, not organized. Check in takes an unacceptably long time. Our room smelled of dampness, stains on the carpet, toilet not clean enough.
7Couple · MY · Sep 2026
Just Ok.
Location. Walking distance to Petronas Twin Tower
Cons Not allowed to check in early even though the room are ready.