Everyone from the staff to the valet was very great service.
Cons If the restaurants in the hotel were less pricey.
Grand Hyatt San Antonio River Walk
Staff goes hard and treats you right.
Written by AI from guest reviews.
Praised forgreat location · friendly staff · good amenities
Flagged forlow shower pressure · room service options were limited · elevator issues
Everyone from the staff to the valet was very great service.
Cons If the restaurants in the hotel were less pricey.
Location was great and staff were fantastic
Cons It was extraordinarily expensive for a fairly standard hotel room and the parking price is so high. Especially for a place where walking most places is required and the public parking is also insanely expensive.
Will stay again for sure
Location, cleanliness, staff
Cons Wish their breakfast didn’t change just because San Japan had a block reservation. Hyatt usually have a lot of selection on the buffet.
Wonderful, I would stay there again.
It was clean and beautiful architecture.
Cons Some of the doors were locked and we had to walk all the way around. Mostly due to safety.
Everything was just great no comments
Cons It met all my expectations
booking telling something to the user and another thing to the hotel.
Very professional front desk, they always tried to solve the problem created by BOOKING.
Cons I do not like BOOKING.com offering a better room, when I arrived the front desk, they do not know about this, my complain is not with the hotel; but with BOOKING, next time I will think again to use it.