Grand Hyatt San Antonio River Walk

Location was great and staff were fantastic

Cons It was extraordinarily expensive for a fairly standard hotel room and the parking price is so high. Especially for a place where walking most places is required and the public parking is also insanely expensive.

Will stay again for sure

Location, cleanliness, staff

Cons Wish their breakfast didn’t change just because San Japan had a block reservation. Hyatt usually have a lot of selection on the buffet.

Wonderful, I would stay there again.

It was clean and beautiful architecture.

Cons Some of the doors were locked and we had to walk all the way around. Mostly due to safety.

Everything was just great no comments

Cons It met all my expectations

booking telling something to the user and another thing to the hotel.

Very professional front desk, they always tried to solve the problem created by BOOKING.

Cons I do not like BOOKING.com offering a better room, when I arrived the front desk, they do not know about this, my complain is not with the hotel; but with BOOKING, next time I will think again to use it.

The property was in a great location and the lobby was beautiful. The rooms were small and the lighting was dim in both

The property was beautiful and clean

Cons The lighting was very dim in the hallways and rooms