I didn’t receive what I pay for the room and the service is very poor
Hard Rock Hotel Pattaya
Rooms are clean and comfortable with good beach views.
Praised forfriendly staff · great location
Flagged forsome rooms dated · breakfast quality issues
I didn’t receive what I pay for the room and the service is very poor
I think the breakfast could have been better, older building, not comparable to other Hard Rocks, but its Pattaya, so that kind of makes up for any deficiency.
I have stayed here multiple times and always have a positive experience. Other than the excellent facilities and the value for cost, I find the staff always friendly and helpful. There also seems to be very little turn over here so I see the same staff year after year and many tend to remember me as well. You really can't beat that, and it makes me want to continue returning. The onsite restaurant has some very good choices...haven't found a bad dish there yet. The breakfast buffet is quite expansive and worth the inclusion into your price for room. Although I don't travel with children the facilities are very family friendly...if you have kids, they will have a good time here. I would rate this resort a 5 out of 5 stars....can't wait to return.
Great place we go back there every time we visit Pattaya
Staff so kind and helpful
The hotel itself is well situated close to the beach and not far from bars and restaurants. The hotel has its own pool, gym and plenty of options for food. As you might expect in Thailand the staff could not be nicer and always willing to help or just to stop and chat. I thoroughly enjoyed my time staying at the hotel and if I'm ever back in Pattaya I would definitely try to stay there again.