10Solo · DJ · Aug 2026
The service
Menelik II Avenue, Addis Ababa, Addis Ababa, 1164
Hilton Addis Ababa
1 / 30
Hilton Addis Ababa
Hilton Addis Ababa
Staff treat you well and remember details.
Praised forexcellent service from staff · great food quality
Flagged forpool accessibility issues · cleanliness concerns
The service
The best service
We have the most memorable and beautiful experience at your hotel.. Specially the bar tenders Mr Sadik and Mr Abdisa.. we would like to say thank you!!! Daniel T. Hased investment!
Excellent
Location
Cons None
Cons bathroom
My all time favourite place to stay in Addis for almost two decades
★★★★★ Summary A long-standing guest shares over two decades of experience at the Hilton Addis Ababa, highlighting consistently warm service, strong staff relationships, and professional management handling of a recent concern. The hotel remains a preferred choice and is highly recommended. Review I have been coming to the Hilton Addis Ababa since 2003. During that time, I have lived and worked in Ethiopia in both the tourism and humanitarian sectors, and although I now live in Europe, I still return to Addis every year. Staying at the Hilton has always been a special part of those visits, and over the years I have come to know many of the wonderful concierge, spa, health club, and other staff members, some for well over a decade. During my most recent stay, I experienced a matter that required management attention. The General Manager and his team handled the situation with professionalism, respect, and genuine courtesy. The issue was addressed through a constructive and polite dialogue, and I felt genuinely listened to as a guest. Having worked in tourism and hospitality for ten years earlier in my career, I strongly believe that guests have a responsibility to approach any concerns with respect toward staff and management. Throughout this process, I made every effort to communicate my concerns respectfully, and that respect was fully reciprocated. Hilton Addis Ababa remains a hotel with a long-standing tradition and a team of dedicated professionals who clearly care about their guests. It continues to offer a welcoming and comfortable environment that feels like a green oasis in the city. I highly recommend the Hilton Addis Ababa. Whether for an overnight stay or a day visit, it consistently delivers friendly and professional hospitality. Even as Addis Ababa continues to grow and new hotel options emerge, the Hilton will remain my hotel of choice.
Favourite place to stay in Addis since 2004
Garden, facilities, room Quality incl Amazing bed, view of Addis and exceptional staff
Cons I like everything