Hilton Garden Inn Richmond Innsbrook
Rooms are spacious with comfortable beds, but cleanliness is inconsistent with reports of dirty bathrooms and odors.
Praised forhelpful and friendly staff · good location
Flagged forcleanliness issues · inconsistent room quality
I will stay again
The breakfast was amazing staff was amazing the location to the stores an clubs where with in 5 to 10 minutes from each other with some in walking distance
Cons I had four rooms but My room has ants real bad lost my food an drinks but overall the hotel was clean
Comfortable
Friendly people
Cons Confusion about my prepaid breakfast and they accidentally charge me anyway, but I got it refund
Stay wasn’t that long but I enjoyed the comfort of the hotel and the breakfast
Good location and well maintained
Cons I liked everything about it
Everything
Cons Everything
Cons You need to do maintenance on your rooms.
The hotel looked a little run down. Could use a renovation. The carpet in the hallway looked bad.
Checking in and out was easy.
Cons Breakfast wasn't complimentary. The continental breakfast was a separate charge.
