Hilton Garden Inn Richmond Innsbrook
Rooms are spacious with comfortable beds, but cleanliness is inconsistent with reports of dirty bathrooms and odors.
Written by AI from guest reviews.
Praised forhelpful and friendly staff · good location
Flagged forcleanliness issues · inconsistent room quality
Size of room & bed
Location is great!
Great location to shopping and restaurants. Junior suite was large. Nice size indoor pool. Plenty of parking.
Cons Construction work and low light in parking area,
Never happened! Big Problem!!
Cons This was not me!! Why am I getting this?!? I was home… did you get hacked and someone has my stuff to book now???
Minor annoyances. Felt unkempt.
Convenient location.
Cons In room Coffee maker OR wall outlet is broke (no coffee in the morning). Bathroom had men's deodorant in trash can and half-used toilet paper roll when I arrived. Iron was leaking. No big deal, just little annoyances. Sharing feedback for transparency.
Over all ok other then breakfast
Cons The fact that you had to pay for breakfast. It was no cereal or something simple.
It was very clean and overall nice
Everything
