Hilton Richmond Hotel & Spa/Short Pump
12042 West Broad Street, Richmond, VA, 23233
upscalequiet
Housekeeping quality swings wildly: some guests found rooms clean and spacious, while others discovered hair in beds, stains on mattresses, and lingering odors.
88/100
READ FROM 1,987 REVIEWS ACROSS THE WEB · 4.4 AVG · REFRESHED JUL 2026
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Guest reviews
4 across the webAcross the web
I highly recommend this location! It was clean, convenient and next to the shopping mall which provided plenty of options for places to eat and shop. I loved the fact that they had a complementary pool on site as well.…
Across the web
My wife & I stayed at the Hilton in Short Pump for 5 nights at the beginning of June. I wish I could give it a higher rating because the building itself is very nice, the in-house restaurant (Shula's Steakhouse) was grea…
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guest videoWhere it is
12042 West Broad StreetRichmond, VA, 23233
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41 listedConnectivity
Wi-FiWi-Fi in public areas
Food & drink
RestaurantBarRoom serviceBreakfastBreakfast buffetCoffee maker in some rooms