Praised forgreat location · excellent staff
Flagged forcleanliness issues · limited breakfast selection
7Solo · MY · Oct 2026
Save for the annoying drilling sound, I am really satisfied with the overall stay.
The room, bed and other facilities etc are what I expected as I have been staying at this hotel twice a year for the past 5 years or more.
Cons I was taken aback when I heard from my room ( 2008) some kind of a drilling sound which seems to be some renovation works upstairs. Very disturbing sound at least a hour from 7.00 am to 8.00 am. I was shocked that such unfriendly thing happened in a brand like HILTION! If my memory is correct, it happened on the morning of either 19/20 or 20/21.
5Couple · AU · Oct 2026
Tiny room with breakfast finishing by 10.30am - no value for money
Comfy bed, easy check-in and luggage storage
Cons We had paid breakfast but weren't told that it would finish by 10.30am. Missed out on it and were still charged for it. First 5* Hotel where breakfast finished before 12, I've stayed in.
Room was very small and the city view was just overlooking rooftops and neighboring buildings.
For nearly $600 a night I was expecting a lot more!
10Solo · NZ · Oct 2026
Friendly staff, great service.
6Group · AU · Oct 2026
Great central location, but small things like being charged for a coffee at breakfast are a negative
rooms are nice and hotel is in a great, central location
Cons check in and response to special request was ignored however i did receive multiple emails/messages asking if i wanted to upgrade my room. i would have preferred to receive a response to my special request. I also could not believe in todays day and age that I had to get my room key revalidated on day 2 of my booking because there were two separate bookings.
9Couple · AU · Oct 2026
Pleasant, relaxing and luxurious.
Very clean and impressive building and room.
7Solo · AU · Oct 2026
Always nice and clean and great location
Cons Getting slightly dated