Praised forgreat staff · beautiful location
Flagged forinconsistent food quality · issues with cleanliness
6Couple · DM · Aug 2026
A pleasant stay overall, but the room did not offer good value for money.
I noticed that a new check-in process has been implemented, where guests are seated and the staff come to assist them. This was very convenient, and the check-out process was also extremely smooth. The food was delicious—I especially loved the chicken rolls!
Cons Given the high nightly rate, I did not feel that the room offered good value for money. The streetlight shining through the bathroom was bothersome, I could not figure out where to control the air conditioning, and although the bathroom was very spacious, the shower itself was extremely small. Water also kept spreading across the bathroom floor whenever the shower was used. Overall, I was a bit disappointed with the room on this trip.
9Group · FR · Jul 2026
Idyllic getaway in a 4-star resort, nestled in a beautiful setting facing the sea
Wonderful 4-star resort & spa located in a wonderful scenery (garden & beach) facing the magic Prickly Pear Island.
Top-notch services and amenities, ensuring guests experience utmost comfort.
Three restaurants serving remarkable local, Japanese and international cuisine.
Continental and local breakfast in an enchanting setting.
Two beautiful swimming pools, one with overflowing water facing the sea.
A white sandy beach to rest peacefully under its pleasant coconut trees.
The discovery of Prickly Pear Island, with its white sandy beach offering a turquoise sea water, bird sanctuary, 5 minutes by free boat shuttle from the hotel.
Cons The water from the hotel beach polluted by sea grass (sargasses).
8Solo · GB · Jul 2026
Very nice holiday with friendly staff
Excellent holiday good teamwork by the staff
Cons Nothing
4GE · May 2026
Antigua's natural beauty helped offset our disappointment with the hotel.
The staff were friendly and professional, which is what one would expect from a hotel of this level. We also enjoyed the restaurant's waterfront location, where breakfast is served. Dinner was good, and the chef's work left a positive impression.
Unfortunately, that was where the positive aspects of our stay largely ended.
Cons Our room was located on the ground floor. Upon arrival, we were greeted by a persistent moldy smell, so the first thing we did was open the terrace door to air the room out. However, the terrace itself was quite surprising for a hotel in this price range: broken tiles on a rusted base and an empty, neglected planter. It is difficult to reconcile such conditions with the expectations of guests paying more than $800 per night.
The next morning, I was awakened by a hotel employee standing on our terrace. He had climbed over the external fence to access a hatch hidden beneath the broken tiles. After noticing me, he left the same way he had entered. This raised serious concerns about guest privacy.
The room itself also did not live up to either its advertised standard or its price. The finishes, furniture, and overall layout were very mediocre, and many design choices were simply impractical. It felt as though little thought had been given to guest comfort and that the designers had never experienced the level of attention to detail commonly found in international hotel chains.
Disappointed with the room, we went to see the beach. In the hotel's photos it appears spacious and impressive. In reality, it is a small cove only about 30–40 meters long and looks very different from the promotional images.
I would also like to mention a safety concern. In the bathroom, glass containers for shampoo and toiletries are positioned directly beneath the towel rack. When I pulled down a towel, I accidentally knocked one over. It shattered on the floor. Fortunately, I was not injured, but this placement seems poorly thought out.
My husband and I had been traveling around the Caribbean islands, and this hotel was our final stop before returning home. Fortunately, the islands' natural beauty prevented this stay from spoiling our overall impression of the trip. However, given the room rate, our expectations were far higher than what we actually experienced.
8TR · Apr 2026
Denize sıfır oluşu, temizliği, yemeklerinin güzel oluşu.
Konumu güzeldi. Geniş alanlara sahip oluşu, temizliği, kahvalatı ve diğer yemekleri.
10FR · Apr 2026
Merveilleux
Positionnement
Accueil
Professionnalisme