Holiday Inn Istanbul - Old City by IHG
Praised forconvenient location · friendly staff · good breakfast variety
Flagged forcleanliness issues
Благодарю персонал отеля, работник Осман на ресепшене был очень дружелюбен. Благодарим отель за комфортное пребывание
Отличное расположение, большие номера, мы жили в премиум номере
Good location, great staff
Great staff, good location (close to tram, bus and metro). Breakfast with several options as well. Special mention to Çiğdem, who was great taking care of the breakfast and helping us with everything (Holiday Inn, she would be a great front desk host), and Osman, very kind at the front desk.
Excellent, will recommend.
Overall experience was nice. Food, rooms, location is amazing. Best part is their staff so polite, friendly and always assisting. Special mention of Gigdem, Faruk, Fatih Mohsin made our stay very comfortable. Thank you.
Cons N.A.
Great location,but unhelpful staff and missing basic amenities were disappointing for a hotel of this standard.
Excellent location near the main attractions the main reason for my higher rating. Cleanliness and breakfast were decent.
Cons Basic toiletries, including toothbrushes, toothpaste, cotton swabs and shower caps, were missing, which was disappointing for a hotel of this standard. There was also no suitable adapter to charge our phones, and staff offered little help.
Exceptional Staff & Hospitality
Hello, Having traveled yearly for the past 15 years, I can truly say this was an amazing stay. The level of service and hospitality exceeded my expectations. Special thanks to Mr. Fatih, who was extremely helpful, professional, and attentive throughout our time here. His exceptional service made a wonderful impression on us. Highly recommended, and we will definitely return!
Cons Exceptional Staff & Hospitality: The warm, personal assistance from staff like Mr. Fatih, who go above and beyond to ensure a smooth, *welcoming stay. Consistently High Standards: *Prime Comfort & Convenience: *Great Location & Amenities:
Location is good and staff is very friendly and supportive
Cons Cleanliness in the room could have been better, a lot of dust on the bedframe and reading lamps. The walls to the neighbor rooms must be quite thin, I could understand all conversations and TV shows from my neighbors, unfortunately until early mornings 2-3pm
