Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel
Staff excel at service and make guests feel valued.
Written by AI from guest reviews.
Praised forexcellent breakfast with good variety
Flagged forno concierge mentioned by one guest
Cleaner and kind staffs
Cons None
All the staff are excellent and a testimony to the warm welcome kenya always gives you
Cons Key cards for the room kept needing to be recharged
Friendly staff and 25% off restaurant and bar as an IHG member. Worth signing up for
Cons Breakfast, restocking took ages and often ran out despite a good amount of choice (if it was full)
Overall we had a very comfortable and good stay and the staff made sure we were happy
It was clean and the staff were very friendly and welcoming
Cons It was a little far out away from easy reach to many places
Go Holiday Inn!!! A great nice place for all!
Fantastic!
Cons My last checking in female’s was not professional…she ask me “why did you use booking.com”.
During our 4-night stay in early August for the World Youth Scrabble Championship, we had an exceptional experience at the Holiday Inn Nairobi Two Rivers Mall. The location is fantastic, providing both outstanding area security and immediate access to the excellent shopping and dining facilities at Two Rivers Mall. The hotel itself is incredibly comfortable, highlighted by a delicious daily breakfast that provided a perfect, comforting start to our mornings. Every staff member we interacted with was welcoming and attentive, but we want to specifically commend the hotel security team, who consistently went out of their way to assist us in communicating with local taxi drivers. This property offers wonderful peace of mind, great amenities, and unbeatable convenience for any visit to Nairobi.
