Praised forgreat room quality · good location during day
Flagged forunfriendly reception staff · safety concerns at night
8NEWTONMORE, AVIEMORE AND THE CAIRNGORMS, SCOTTISH HIGHLANDS, SCOTLAND · Feb 2026
Needs a bit of a refurb but rooms are comfortable
Hotel is in need of a refurbishment but staff are lovely, beds very comfortable, we had a complementary mini bar (which was nice touch), lots of space, some of the furniture needs replacing as it has seen better days but good that son had his own room.
Breakfast was really nice and the price for two nights was really reasonable, much more so that in Rome.
Convenient for the underground and amazing view from the room.
Food in the hotel from the restaurant was a bit mixed, not sure the vegan burger was very well cooked so would not recommend that part.
We had to get the power reset twice but the service staff had it back up in 5 mins (strangely only affected the mini bar and the tv!).
10Feb 2026
Great hotel, horrible restaurant I would avoid doesn’t give Naples any justice
We stayed there for a few days a couple days ago. The rooms were nice and clean. Staff were extremely friendly. My only complaint with the hotelwas the restaurant as a chef myself what they served they should be ashamed I had microwaved meatballs in Italy. Imagine to the point where I even cut them with my fork when I finally got one open it was burnt and hard inside. I let it go, then came the main course pork tenderloin came out. food was un edible very disappointed.
8SINGAPORE · Feb 2026
Nice hotel in Naples
Friendly and helpful staff especially Ms Amelia, suite room was good size, breakfast was excellent
2Dec 2025
One out of ten stay
Room decor is outdated. Looks like it is 1970s decor. I stayed in room 905. Wall paint is peeling. Mildew in and around bathroom fixtures, brown grout in between bathroom tile, flickering light fixture in main bedroom. I had to ask maintenance to come in clogged my bathtub drain on my 1st hour within being in the room.if I’m going to spend 100.00 nightly I expect a nicer cleaner room
10Oct 2025
I loved it!
This was one of my favorite hotels around Naples. The rooms were incredible and very high, with some rooms even on the 22nd floor. The service was okay, but on the last day when I tried to have breakfast with my family, we were seated in the glass area, which was more light. Unfortunately, the staff stopped us right away because they said we needed to make a reservation.
The location is great during the day, but it’s not as populated at night, which can make you feel a bit unsafe. However, the area is safe, and there’s security everywhere, including the metro, which is super close and very efficient if you want to travel around the city.
8Oct 2025
Good, but not near city center
Stayed for one night between our Naples to Amalfi transfer and worked well. Very nice hotel on the inside. It is connected to the metro station(but we never used it, just took a taxi to where we needed to go) and a short 8min ride to the Naples Central train station. Rooms are large, modern, and quiet. Worked well for what we needed, but if you want to be more close to the city center this isn’t it.