Praised forexceptional customer service · great location
Flagged forparking fees
9Couple · PH · Oct 2026
Pleasant and comfortable
Clean and spacious room, comfortable bed, lovely sheets and bath linen, coffee machine and microwave oven in the room. The property is in a quiet side of downtown, about a 15-minute walk from the hustle and bustle of Broadway St. which gets very noisy and crowded especially on weekends. It was right beside a Martin's Barbecue restaurant which is popular in Nashville and about a 6-minute walk to The Pancake Pantry (another iconic Nashville spot) where the sweet potato pancakes were divine!
Cons Small thing -I did not find hotel slippers in the room.
4Couple · IL · Oct 2026
Disappointing stay.
Location
Cons Some of the staff at the front desk were unfriendly. We arrived to hotel before noon and they told us that room is ready but we have to pay extra money to get it before 03:00 pm. This kind of policy is unacceptable and it was not mentioned anywhere when I made the booking. I am a crew member and I spend a lot of my days in hotels and it never happened before .
10Couple · IE · Oct 2026
Excellent location and stay
Modern look & feel with excellent facilities like the bodega, gym and bar
Cons Issue with taking payment but seemed to be booking.com and vendor issue.
9Group · GB · Sep 2026
Fantastic hotel
Location was fantastic. Staff were friendly and helpful. Room was large, clean and comfortable.
Cons N/A
10Couple · GB · Sep 2026
Pillows were amazing. Staff really friendly
The proximity to broadway.. close but not right in the noise of it all
Cons N/A
8Couple · US · Sep 2026
Good location. Comfortable accommodations.
Very professional and courteous team members.