Perfect
Location. Size of the rooms. Facilities and amenities
Cons Nothing
Hotel Albuquerque at Old Town
Staff hospitality stands out and makes stays memorable, but the property is genuinely old and needs updates.
Written by AI from guest reviews.
Praised forgreat location · friendly staff · clean rooms
Flagged forslow elevators · bathroom cleanliness · resort fee annoyance
Perfect
Location. Size of the rooms. Facilities and amenities
Cons Nothing
Great hotel, close to old town and Sawmill market. Comfortable stay!
Chambre au dernier étage avec belle vue sur la vieille ville
Long time Albuquerque favorite, beautiful place to stay!
Staff were helpful right from the beginning with making the reservations and special needs of a friend needing her oxygen being able to be plugged in at the event we were attending in the evening. The room was big and clean in the bathroom was as well. Staff was very helpful when I needed some different creamers than what we're provided in the refrigerator. They were getting thick and probably bad. Which is understandable if they're not looked at frequently. The flamenco performance was wonderful and full of energy. The pool area was spacious and had a bar outside. We did not swim because it was a bit late when the performance was complete. The parking was excellent. So nice to be able to park near the hotel without having to pay for parking or walk far from a parking garage. The grounds are absolutely breathtaking and beautiful. It's towards the end of summer so most of the pots had a lot of color with the annual flowers but the orange and vibrant trumpet Vine flowers were beautiful still. What a wonderful place it would be to hold wedding events and conventions and family reunions! It's the best place to be near Old Town and we could just walk a short distance to all of the shops and wonderful place to go at church Cafe for food!
Cons Everything was wonderful. If I had an issue what was taken care of right away and it wasn't a big issue. Not sure how all of the rooms are but the switch when we walked in did not control any of the lights and it apparently controlled the switch my friend was using for her oxygen to charge and phone. Somehow that needs to get worked out and marked or the switch should just be kept on so the outlet works all the time.
A lovely hotel in a perfect location to enjoy Albuquerque with an exceptional staff.
The property is in an excellent location to walk to Old Town, the natural history museum and the Sawmill. It is a short drive to the biopark. The facility itself is lovely and well kept, but what made it exceptional was the staff who were warm, welcoming, helpful and continually went above and beyond to make our stay memorable.
Cons No negatives.
It was ok
The location and the pool
Cons We were on the 9th floor and the hot water wouldn’t make it up. They told us to let the water run for 10 minutes in order to get it warm