Hotel Capilla del Mar - Cartagena de Indias

8 - 12 Carrera 1, Cartagena de Indias, Bolívar, 130015

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Staff excels at problem-solving, but rooms are outdated with mold smell and poor ventilation.

90/100

READ FROM 5,896 REVIEWS ACROSS THE WEB · 4.5 AVG · REFRESHED APR 2026

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Guest reviews

4 across the web

Across the web

Great service. We had an issue with loud music from the room next door. However they did an excellent job talking to the people and accommodating us without additional charge In a better room. I’m very happy they went ab…

Across the web

The best part of my staying was the staff service! Room are spacious, but need to be updated. Good views from the rooftop pool as well. Good location in Bocagrande neighborhood close to restaurants and the walled city.

Across the web

THE EXPERIENCE IN CAPILLA DEL MAR HAD BEEN AMAZING. 5 STARS ARE NOT ENOUGH FOR THE EXCELLENCE OF THE COMBINATION OF EVERY SINGLE ASPECT YOU LOOK IN A HOTEL: THE STAFF IS SUPER KIND AND PROFESSIONAL, THE ROOM OR THE SUITE…

Across the web

Horrible experience!!! Don’t go to this hotel! They lie, they hide information from you. No hot water when we arrived. We had to take a cold shower because we had a tour and didn’t have time to report it right away. We r…

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Where it is

8 - 12 Carrera 1Cartagena de Indias, Bolívar, 130015

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Amenities

21 listed

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Food & drink

RestaurantBarRoom serviceBreakfastBreakfast buffet