Praised forfriendly staff · great location · beautifully decorated
Flagged forcleanliness issues · inconvenient check-in process · limited storage space
7Group · GB · Sep 2026
Great location, fantastic restaurant.
Great location and fantastic restaurant and staff in the restaurant were very attentive and super efficient.
Cons Staff on reception didn’t seem to know about a charge out on my account. It is still sitting there 6 days after check out. Cleaning was minimal during our stay.
10Couple · US · Sep 2026
Perfect hotel in Victoria BC!!
Wonderful room and the staff was excellent!! Location. Is the best!! Beautiful Grand Dame!
Cons Wonderful location convenient to everything!! Great restaurants in hotel! Staff is awesome!
9Solo · PA · Sep 2026
The hotel could not have had a better location! The rooms were spacious, clean and beautiful.
Cons The pillows. They were too thick and kind a hard. Not good for the neck
10Couple · PA · Sep 2026
Excelente.
Edificio elegante, habitaciones amplias.
Cons Para el desayuno dijeron que no tenían suficiente cupo en el restaurante , tuvimos que pedir al cuarto .
10Couple · US · Aug 2026
Great location
10Couple · US · Aug 2026
A wonderful place to explore Victoria from
We loved our stay. The suite was fantastic and had great views. We loved that there was a balcony overlooking the harbor. The staff were attentive and helpful.