The breakfast was on point
Hotel Indigo Los Angeles Downtown by IHG
Rooms show significant wear with peeling leather, stains, and squeaky beds.
Written by AI from guest reviews.
Praised forfriendly staff · great location · excellent service · comfortable stay
Flagged forcleanliness issues · food quality misses
The breakfast was on point
Cons Very old and furniture was dirty and peeling
I really wish the room couch would have been nicer without being so dirty
The staff was amazing very nice and welcoming.
Cons Inside my room was a couch it was extremely dirty the hand rest was peeling it was full of stains we weren’t able to sit and enjoy the view we did feel disgusted just y looking at it.
Muy cerca de todo
I'll be back!
I was not satisfied with my room, I went to the front desk and Mr. Guissefe & Jesus made sure within minutes I was in another room and very satisfied. Even gave small comp on food. I love the hotel, three staff and customer service is definitely 5*
Nažalost, očekivali smo puno više
Odlična lokacija, dobar pristup, prostran hotelski lobby, veliki broj brzih liftova.
Cons Doručak je jako loš. Meni je jako ograničen i unaprijed definiran (ne možeš npr. naručit dva jaja i malo pancete jer takve stavke nema u meniju), čeka se dugo, naplaćuje se svaka stavka, čak i sok od naranče iako je u rezervaciji doručak uključen u cijenu. Kvaliteta hrane također je loša, koriste se začini koji nisu istaknuti u meniju. Soba je bila prostrana, ali loše čišćena. Nekakva sofa pored kreveta je bila toliko prljava da nismo ni prtlagu htjeli nasloniti. Prvi dan smo imali leglo mravi u kupaonici. Drugi dan se začepio zahod, kanalizacija je izlazila u tuš kabini. Obavijestili smo recepciju, problem je riješen, ali nitko se nije ni ispričao...