Hotel Mercure Kraków Stare Miasto

This hotel is absolutely beautiful from the moment you enter. Friendly welcoming staff, beautiful entrance and the smell/scent is absolutely divine. The scent throughout the hotel is beautiful. Spotlessly clean, rooms ar… Read more

Excellent hotel, near the old town and super close to the big mall and the main train station. Super welcoming and amazing service. Really "see" the guests despite not being boutique. Notice and offer help, and go the ex… Read more

This is the best hotel we have stayed in as a family. Made this way by the staff, everyone is extremely friendly and helpful. They were brilliant with our children giving them chocolates and gifts. There's loads of li… Read more

From check in to check out the service was great. Lovely warm welcome from the staff on arrival, able to leave bags as room wasn’t ready (we arrived earlier than check in time) . Staff offered recommendations, and was ov… Read more