Great stay and staff
Great hotel. Great front desk staff— especially Caio. Great gym and pool. Great breakfast and dinner options. I will be back for sure.
Hotel Nacional Rio de Janeiro
Rooms are spacious with marble bathrooms and good views, but housekeeping skips daily cleaning, air conditioning fails midday, and WiFi drops frequently.
Written by AI from guest reviews.
Praised forexceptional service · spacious rooms
Flagged forcleanliness issues · average food quality
Great stay and staff
Great hotel. Great front desk staff— especially Caio. Great gym and pool. Great breakfast and dinner options. I will be back for sure.
Hotel Nacional Rio Jenaro
remarkable, wonderful, amazing view, memorable and mesmerizing. we are world traveler, this was most definitely amount top 10. Private beach white sand . Staff very helpful and understanding . very good value for charges. every detail.
Group Trip
I like there there is a small fashion mall around the corner from the hotel and a supermart. There are two famous beach clubs about 10-15 minutes away. Pretty far from Lapa district, christ redeemer, in the Carnival experience. The atmosphere of the hotel is modern and clean, but does have a strong smell which takes away from the ambience. The food at the hotel is pretty average. The rooms are extremely spacious, I believe the rooms could really go to the next level if he had towels, toiletries and clean furniture. A lot of the couches chairs and carpet room has stains all over them. It will also benefit the hotel that they had at least complementary water in the rooms that are having to pay for it. The value of the hotel is pretty decent for what you get from it. The room is fairly large and clean. what I love the most about the hotel Staff was Victor and Brian. I really enjoyed their customer service, hospitality, and their effort to go out of their way to make sure that I had a great experience. I also enjoy how Brian remember my name days later providing me a service. I would say that other staff is not as friendly and the Customer Service from other staff have just felt like you were invisible.
Great hotel in every which way!
We would highly recommend this hotel! Luiz, Rocky, Filipe, and the Manager from the reservation desk were extremely helpful and provided excellent customer service. Our room was very nice and clean with a beautiful sea view. The breakfast and dinner was delicious. Thank you Hotel Nacional for making our stay an incredible one!
My experience has been amazing so far, i love it
Victor has been amazing He made me feel at home, i came here for my birthday nd so far i am having a great time He is attentive, very pleasant, very amicable W Victor
Pleasant 4 night stay
We stayed for 4 nights in October 2025. Were we’re on the 25th floor with a wonderful sea view and a very spacious suite. Breakfast was great; big selection and lots of sweet things if that’s what you like. Dinner was a choice of a la carte or buffet. We tried both and preferred the variety of the buffet. The younger waiters were much more friendly than the older guys. The bar area was good and we were fascinated by the speed of the cocktail chap. A special hello to Pedro C who was very friendly and looked after us very well. The only issue we had was with loud music being played in another room between 18.39 and 23.30 one evening. Despite reporting it to the front desk at around 19.30, the music continued. If you like a nice beach and a more quiet setting than Ipenema or Copacabana, this is a perfect hotel