Praised forexcellent location and views · spacious rooms and comfortable beds · quiet on higher floors for some guests · management responsive to requests
Flagged formissed daily housekeeping reported · perceived poor value for the price
6Couple · US · Oct 2026
This is maybe the 5th or 6th time I’ve stayed at this hotel over the last four years and sadly it will be my last.
The location is everything! The renovations to the lobby and hotel bar/restaurant are stunning, and the staff was very friendly, as always.
Cons Unfortunately our room was 80-90 degrees during the daytime, even thought we kept the windows and curtains closed. I don’t come to nyc to lounge in the room, but spending any time in the room during the day was borderline unbearable. The curtain also didn’t extend from wall to wall, there is a gap of a few inches, so we had no choice but to be early risers! Lots to be desired with the state of the rooms. They also replaced the art in the hallways and painted it gray- what once was super vibey, is now vibeless. Kind of a bummer.
8Couple · US · Oct 2026
If hotel brings on a restaurant/bar, I will definitely stay here again.
The whole front desk staff went begun measures to make sure my husband and I stay had a pleasant stay. I would like to give an extra "thank you" to Jessica, Chris & Deree.
Cons The only "con" about this hotel is not having a restaurant/bar. We heard the team is working on this before the year-end.
7AU · Oct 2026
Not sure if I book again through booking.com
Cleanliness of the internal of the building/room. Not noisy. Convenience location to transport & surrounding facilities.
Cons *Iron and Ironing table
*Portable laundry rack
*Staff didn't notify me when room available as they promised
*I am not sure this is the hotel or booking.com but I had the WORST experience ever with the Airport Transfer driver arranged by booking.com!!! Look up my review in booking.com for full story. I can also email you screenshots of the full conversation if you want.
4FR · Oct 2026
Quality/Prixe : bad value
Cons Quality/Prixe : bad value
6Solo · IT · Oct 2026
avevo già soggiornato qui diversi anni fa. la lobby e alcune aree comuni sono state rinnovate. La camera era grande e, trovandosi a un piano alto, sufficientemente silenziosa.
Cons Il prezzo è molto elevato rispetto al livello del servizio offerto. Le camere sono molto ampie e di design, ma il mobilio avrebbe bisogno di essere restaurato e maggiormente curato, soprattutto considerando la fascia di prezzo dell’hotel. È un peccato, perché con qualche intervento in più sarebbe davvero un bel hotel.
6Couple · US · Oct 2026
Mediocre hotel at the luxury ori
Great location, nice lobby and friendly service.
Cons Extremely noisy! Don’t expect to sleep without ear plugs unless you pay to upgrade for a room away from the street. Rooms needed to repairs and shower smelled moldy.