Hotel Plaza Grande | Quito - Ecuador
Small, charming rooms with old world character but lacking basic amenities like minibars.
Written by AI from guest reviews.
Praised forstunning rooms · friendly staff
Flagged forminor issues with breakfast · some amenities slightly outdated
Perfect location great value incredible friendly staff
Brilliant location, close to old town and great restaurants and safe. The hotel has old world charm, incredible staff, it was so lovely to stay there
Cons Nothing - it was all lovely
Outstanding Service in the Heart of Quito’s Old Town
The location is fantastic, right in the heart of the Old Town and within easy walking distance of many attractions. Our bed was very comfortable, and we had a room with a balcony and a wonderful view. What impressed us most, however, was the truly top-notch service. I’d like to share three examples that made our stay especially memorable. We arrived from Mashpi Lodge, whose shuttle could only drop us off at a nearby hotel because Plaza Grande was not on their drop-off list. The Plaza Grande staff came over to meet us and helped transfer all of our luggage to the hotel, making the arrival completely effortless. Another day, we had some leftover food and simply asked whether there was a microwave we could use to reheat it. Instead, the staff took the food to Café Plaza Grande, reserved a table for us, reheated it, and served it beautifully. We were so impressed by the thoughtfulness and level of care. Finally, on our last day, we had a midnight flight. After checking out and spending the afternoon exploring the Old Town, we returned to the hotel with about two hours to wait before our ride to the airport. When I asked if there might be a more comfortable place for us to spend the time, the staff opened the top floor for us so we could relax and enjoy the beautiful evening view over the illuminated Plaza de la Independencia. These thoughtful touches went far beyond what we expected and made us feel genuinely cared for. The beautiful location, comfortable room, fantastic view, and especially the outstanding service made our stay at Plaza Grande truly memorable. We would absolutely stay here again.
Wonderful location and hotel
The breakfast was wonderful. It is not a buffet but one orders from a menu so allow ample time for breakfast. The bed was super comfortable and the bathroom thoughtfully laid out. Staff were especially good. They can get you a taxi to the airport for $20. Food in the dining room was reasonably priced and delicious. One of my favorite hotels in the world.
Cons I wish the hotel had availability for our return to Quito, but alas it was booked.
Исторический отель в центре города
Доброжелательный и отзывчивый персонал, чистые и опрятные номера, очень понравился исторический шарм отеля отлично сочетающийся с комфортными номерами, у нас для семьи было 2 номера, дети были в восторге от подачи мороженого в ресторане от Кукуручо, очень атмосферно, запомнилось.
Cons На завтраке много лишних блюд (куча джемов, сиропов), которые приносят по умолчанию.
Abbiamo passato solo una notte ma è stata una bella esperienza.
E nel centro storico riconosciuto dall’ UNESCO e vero che è un po datato ma fa parte della sua storia. Una bella esperienza che ci fa ritornare nel tempo. Il personale molto gentile e disponibile super.
Cons Alcune cose potrebbero essere rinnovate come le vasche da bagno e doccia.
Grand Old-World Luxury in the Heart of Historic Quito
We stayed in a Royal Suite Front King. I paid GBP 203 / USD 267 per night, including breakfast. A grand, luxury hotel in the old style. An old building beautifully renovated and restored, in a great location with outstanding service. Highly recommended, I doubt there is a better place to stay when visiting Quito. Just beware of the local pick-pockets. The “Good”: - Very large, spacious rooms - magnificently and comfortably furnished. - Spotlessly clean - Super king sized bed with great quality bed linens and such excellent pillows. - Excellent location: you are in the heart of historic Quito and within easy walking distance of the major downtown sites; there is so much to see and do close by; and there are many great restaurants to choose from. - Impeccable full service: responsive, friendly and the highest professional standards. Beware: - The over spa-bath shower is difficult to access, and whilst there is plenty of hot water it is difficult to adjust to a comfortable temperature. - Petty crime is an unfortunate epidemic in many modern cities, put particularly so in Quito. Take sensible precautions to protect your valuables.
