NO HOT WATER AFTER A 12 hour day of travel and being exhausted. Hotel would not even offer me a complimentary breakfast for my hassles of no hotel water! I hope no gringos waste their money staying here! Horrible customer service!
Hotel Puerto Pacífico Guayaquil Airport
Rooms are clean, spacious, and comfortable, but noise isolation is poor and parties in the restaurant area will shake your bed.
Written by AI from guest reviews.
Praised forclean and modern · great breakfast · friendly staff · convenient location
Flagged fornoise from other rooms · non-responsive staff
NO HOT WATER AFTER A 12 hour day of travel and being exhausted. Hotel would not even offer me a complimentary breakfast for my hassles of no hotel water! I hope no gringos waste their money staying here! Horrible customer service!
Check in was smooth. I chose this hotel due to close proximity to the airport, however staff shared that although the hotel is a 9 minute walk, it's best to take a $5 taxi. I paid way more than I intended. Especially hotel tax added on and I was forced to pay for breakfast while making reservation that I will not be able to take advantage of due to early flight.
Loved my stay. It was very clean and close to the airport.
It is nice property and comfortable rooms. However, it is very noise. I couldn't sleep listening the sound of the doors, other room noises. It should improve sound isolation. It is impossibleto rest. I just checked out and when to GH hotel.
Nice staff - clean & modern facilities & good breakfast buffet (& included w my booking).
Bunk Bed Room w/ 5 travelers
The bunk bed room was perfect for our one night stay with 5 people. The restaurant attached to the hotel was amazing and we got Nutella milkshakes sent up to our room. Great stay!