Praised forfriendly and helpful staff · great location · clean and comfortable rooms
Flagged forissues with bed bugs · room temperature complaints · long check-in process
10CALIFORNIA · Jul 2026
10 out of 10 for me
The location was ideal, it was very easy to get around, with lots of food options and each place was very accommodating.
The atmosphere was very relaxing and the people were very patient with my poor Spanish. Rooms and value was worth it. The bed was comfortable and there was plenty of space.
4Jan 2026
The cleaning of the room is poor
This is the first time that I do have complains about this hotel and that is a shame.
First I found something in the first room assigned, then they offered me another one, so I moved another room but for my surprise... There was a lot of hair on the bathroom floor and the shower, next to the bed a Coffe mate wrapper.
It's a shame because even though the hotel is old, it's nice and they have good service and food.
I have the pics but I won't upload them as it's not nice
10Jan 2026
Great place!
Beautiful hotel. Excellent staff. Very nice walkable, retail location. We would love to stay here again in the near future.
10Dec 2025
Outstanding
Excellent and outstanding service since we arrived until we left, very willing to help out. Neat and spacious rooms. would stay there again.
9MX · Oct 2025
Ubicación y hospitality
Cons Tamaño alberca.
10MX · Oct 2025
Muy buena
La ubicación
Cons No servia muy bien el aire acondicionado