Rooms are clean. Staff is friendly. Breakfast is excellent (huge spread, fresh fruits, juices, coffees, eggs multiple ways, plus other stuff). The food outside of breakfast is not that great. I've been to the spa twice f…
Let me be clear: my experience was great, except for the desk treating me like I don't belong here because I'm a foreigner. That was the person closest to the elevator last night. Not only was she rude, but he looked me…
Hotel room is good but internet in the room is not working well, there was no electricity when we left , they didn’t inform us otherwise we would have gone down before the electricity cut , now the personnel had to take…
Be cautious about billing & charges at the front desk, especially if you are a foreign guest. Foreign guests are not! required to pay local taxes. Confirmed with Colombian DIAN. Guest Relations never sent any follow-up…