Hyatt Centric Playa del Carmen

S/N Calle 12, Playa del Carmen, Q.R., 77710

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Spacious rooms with balconies sit in a loud nightclub and restaurant district on 5th Avenue, though the hotel provides earplugs.

86/100

READ FROM 1,495 REVIEWS ACROSS THE WEB · 4.3 AVG · REFRESHED JUL 2026

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Guest reviews

4 across the web

Across the web

2 Nights at Hyatt Centric Playa del Carmen: Great Location & Value, But Manage Your Expectations! Our family is deeply loyal to the Hyatt brand—if we have a choice, we almost always stay at a Hyatt. For this trip, we ne…

Room tours

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Where it is

S/N Calle 12Playa del Carmen, Q.R., 77710

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Amenities

53 listed

Connectivity

Wi-FiWi-Fi in public areasPublic internet workstation

Food & drink

RestaurantBarRoom serviceBreakfastNightclubCoffee makerMinibar

Across the web

While booking we thought that the hotel is a beach front because of the pictures i guess. But regardless we had an amazing time and the location is close to everything. And since we’re in sargasso season, it was actually…

Across the web

Our stay at this hotel was an excellent experience from the moment we arrived. The front desk staff was always very kind, attentive, and ready to help at all times. They truly met and exceeded our expectations, assisting…

Across the web

Good stay for a few days at this hotel in Playa del Carmen in early June to decompress after diving both on Cozumel and the cenotes south of Playa. Nice location in the middle of a lot of activity — shops, restaurants, b…

Pool & wellness

PoolFitness centerAccessible poolSpanish

Parking & transit

ParkingValet parkingAccessible parking

Recreation

Beach access

Services

Front deskConciergeFull-service laundryHousekeepingPet-friendlyMeeting rooms

Accessibility

ElevatorAccessibleAccessible elevator

In the room

Air conditioning

Table serviceSmoke-free propertyCredit cardsDebit cardsBicycle rentalBoutique shoppingBaggage storageSocial hourWake up callsTurndown serviceElliptical machineTreadmillWeight machinesFree weightsDoctor on callDogs allowedRefrigeratorEnglishFrenchGermanItalianJapanesePrivate bathroomBathtub in some roomsShower

Source: across the web