2nd stay ... exceeded expectations
Staff is phenomenal
Hyatt House Raleigh North Hills
Spacious rooms with kitchenettes and good views of the park come clean and comfortable.
Written by AI from guest reviews.
Praised forfriendly Staff · great Location · clean Rooms
Flagged forcleanliness issues noted · noise from ice machine
2nd stay ... exceeded expectations
Staff is phenomenal
Awesome Location
I love the location, the valet option and that amazing shower.
Cons N/A
We celebrated our anniversary here, but management failed to respond to legitimate concerns
The housekeeping staff delivered an impeccably clean room, the front desk team was welcoming and professional, and the checkout valet (when we left) was efficient and courteous.
Cons The contracted valet made a rude remark about us during arrival, the bathroom exhaust fan was non-functional, and the breakfast staff yanked items I was reaching for and prevented us from eating together. Most concerning was management's complete lack of response to my professional feedback emails. It is a shame that there are some working so hard while others are compensated for doing less than nothing to manage training and satisfaction.
Loved the location, the room was up to date. The bathroom was nice and big. The breakfast was a real breakfast and good. Staff was helpful and friendly.
Cons The suite part could be a tad bit bigger.
We had a good time and would back.
The location was perfect. It was in the middle of everything we went there for.
Cons Nothing.
Clean room and comfortable
Very friendly and clean!
Cons No complaints