Hyatt Place Raleigh / Cary

Great location. Awesome stay. Take care of Ray!

Seemed up to date and welcoming. Maintenance man Ray was a cool dude. He needs some reward for treating customers top notch.

Cons The showers in both of the rooms we stayed in need updating to a cleaner up to date look to feel cleaner and welcoming.

Exceptionally clean and well staffed location that I would recommend unreservedly!

The staff are/were excellent: engaging, helpful, and friendly. Great breakfast too. The room was spacious and well equipped. Really an excellent stay, largely due to superior staff!

Cons A freezer with ice cream treats! We had a hankering for ice cream and it would have been nice to grab one out of a freezer -- some single serve varieties.

Cons The bathroom are extremely small

Would not stay again! They knowingly put you in rooms with black mold!

Location is safe, couple of nice restaurants about 5-10 min away. Directly across the street from several brand new build apartment buildings. Room was comfortable.

Cons BLACK MOLD!! Bathroom not clean, pubic hairs on the ledges in shower, black mold all over plastic shower curtain, black mold all over fan, black mold on textured wallpaper. Red mildew on fabric shower curtain. The glass table inside room was filthy. I kindly brought this to staffs attention upon checkout and as soon as I said black mold, the receptionist got loud and a rude tone and said they are renovating the rooms and they know of the problems! My jaw dropped, I looked at her, and said so with me having a small child with me, you knowingly put me in a room with black mold. Not to mention, I am pregnant and have asthma! She said she did not personally put me in the room. I showed her pictures and she said she would put the room on a list not to use again. That doesn't help me and my family or our stay. They offered absolutely no compensation for the stay. Next, the breakfast was terrible! Bacon was white. I've actually never encountered such a thing. No real meat color, just white.... all of it. Eggs, black and burned. Fruit looked good but then was well past it's life when we tried it. I was so hopeful to have a nice breakfast before our long road trip, instead, I had to go pay extra to get breakfast elsewhere.

the black guy at the front desk in the suit was fire i wish i caught his name

big rooms

Cons sheets could be more comfortable they feel a little cheap

Service at its finest!

Excellent service from the front desk staff. Friendly and helpful, made you feel welcomed

Cons Everything was good!