Hyatt Regency Dallas

Great overall

Bar area spacious Front desk not crowded

Cons Pizza restaurant was closed Room smelled moldy

Decent but won’t come back

The room was spacious

Cons No microwave the fridge was too small iron didn’t work in fact all the appliances were very old

Bed bugs

The view.

Cons Got in with in a 1hr of sitting on bed felt like something bit me and didn’t see anything at first. Went to pull up the blanket to lay down. Noticed something small on the white blanket, looked closer and it was a bug crawling. It looked like a bed bug. Contacted the front desk and they quickly came to inspect it. They wanted to move us but I did not want to sleep there after seeing a live bed crawling on the bed. Was told they would have their experts check the room, and let me know of results. We checked out and were not charged, and they accommodated the meal we ordered as a good will he said. Unfortunately it was almost midnight and we had to spend 2x the amount for an Airbnb. When I asked if they have had bed bud problems the guy said they typically don’t, which to me is a proper way of saying yes. The “expert” sent an email stating that they did an investigation which they tested negative for bed bugs. The expert was the executive housekeeper. Not sure of her expertise so I can not comment on the testing they did. I will say though there was definitely some type of bug crawling in the bed. So think twice or check closely. Also parking was very confusing,

It was alright

The view was nice and close to a lot of things in the area.

Cons Not all of the valet staff were friendly. Felt rushed and uncomfortable a lot of the times.

Hotel is nowhere near worth the money, staff is nice enough, room is not.

The location was good, and the outside view of the hotel was nice. The view of the lobby from the elevator was pretty. And the view outside was nice because we were high up

Cons The room didn’t have many amenities, no chair, no couch. The shower head was old and lacked pressure. The bathtub fixtures were loosely attached and moved when turning the shower on. The a/c was not fully operable. It was cooler than outside, but not cold. I had not noticed because when I checked in, I left immediately after for a concert. And when coming back to the room, it was late so I made do. By the A/c vent there was water all over the floor that spread throughout the night. The breakfast was mediocre, and for such an egregious charge for breakfast I can’t say that I’m happy about it. Would say it was comparable to a large La Quinta.

Bedding and mattress comfortable. Quiet.

Cons No drinking cups in bathroom.