Praised forclean and spacious hotel · great location · accommodating staff
Flagged forpoor cleanliness · high prices for amenities · limited food options
9US · Sep 2026
Excellent location and great staff!
Perfect location for attending a concert at Chase Field. An easy walk and felt very safe. Property & rooms were clean and welcoming.
I left my drivers license and they were amazing about reaching out and holding onto it until my son could pick it up.
Cons The bed/mattress was super uncomfortable.
10Solo · US · Sep 2026
Overall quiet, clean and overall a good experience. TV could be updated color was streaky. Room 1032
clean and spacious rooms
Cons View was just okay
9Solo · US · Sep 2026
Location and cleanliness
Cons Bed very hard and uncomfortable
7Couple · US · Aug 2026
Good location, not good for a luxury type hotel if that's what you are looking for
Location was key with going to the sport events we came for. Customer service st front desk was really good.
Cons Pillows were uncomfortable and bed a little hard. Towels were rough and scratchy, exercise room needs a few more weights and weight lifting machines. Pool furniture would be better in another material besides metal. Got too hot and burned skin with the slightest touch. No spa
9Group · MX · Aug 2026
Bonito lugar y bien ubicado.
Bonito lugar, bien ubicado cerca de centros de eventos y restaurantes para ir caminando.
8SCOTTSDALE, ARIZONA · Aug 2026
Impressed
My wife and I stayed here for one night. We were going to a concert and this hotel was very close to the venue. My first time at a Hyatt hotel, (I have stayed at Hyatt resorts before). I was impressed. Very nice, clean, large guest rooms. Friendly staff. You can tell this hotel is a bit older, but not dated. It is close to many entertainment venues in downtown Phoenix. Sports, theaters, and restaurants.
It was a 5 minute walk to the basketball arena, and about a 10 minute walk to the baseball field.
We would definitely stay here again.
Parking cost $36 for self park/ night or $46 for valet/ night.