Praised forfriendly staff · great location · clean rooms · thoughtful amenities
Flagged forsmall bed sizes in 2-bed rooms
10FAIRFIELD, CALIFORNIA · Apr 2026
Exceptional Stay—Truly Exceeded Expectations
My stay at the Hyatt Regency Sacramento was truly much better than expected. From the moment we arrived, everything felt welcoming and seamless—we were even able to check in early and received a room upgrade, which made our stay feel extra special.
We were there for a convention, and even with so many guests, the staff was exceptional. The three of us all felt the same—we were treated incredibly well throughout our entire stay. Every team member, from the front desk to valet, bellhops, and restaurant staff, was kind, attentive, and professional.
The restaurants inside the hotel were also amazing—delicious food and excellent service across the board.
I loved every part of this experience and would highly recommend this hotel to anyone visiting Sacramento.
10Apr 2026
Happy repeat customer.
It's a beautiful hotel and every staff member was very friendly and helpful. All the food was delicious especially Dawsons Steak House.
6HENDERSON, NEVADA · Apr 2026
A dated and dirty Regency hotel, food is over priced.
Staff, lobby, and location are the only highlights here—everything else was a letdown. The property feels dated, and the room carpets were visibly worn and filthy.
The club lounge was the worst I’ve experienced at a Hyatt Regency. Food quality was very basic, and items like cold cuts and cheese were left in direct afternoon sun—I even tasted a piece spoiled grilled vegetable.
Weekend breakfast at Vines (for club guests) was essentially the same food with nicer presentation; the only difference was made-to-order omelettes. Paying $80+ /day for two for what amounts to a basic continental breakfast is hard to justify.
Overall, great service and location, but the facilities and food fall well short of expectations.
10Mar 2026
Loved my stay!
Stayed 2 night for a business trip. One fantastic stay! Very friendly people, quick and easy check-in. Good price for what you receive. Clean room, great beds. Professional atmosphere. Loved it.
2Mar 2026
Don't Stay Here!
I had the worst experience. I went for a business trip traveling with youth. Check in time was 4PM our rooms weren't ready until 6PM. They didn't offer any accommodations not even a water the staff was very rude. When checking out I had prepaid for all the rooms but they somehow charged me an extra $349 and couldn't figure out why. I had to stay back for an extra hour. Then they also couldn't figure out my parking ticket because I needed the receipt and told me they couldn't find it so I will have to contact the third party vendor on my own time. This was truly the worst experience I have ever had at a hotel.
10SACRAMENTO, CALIFORNIA · Mar 2026
Hidden gem. Great service
Hidden gem. Great service and breakfast buffet was a quality than the typical Hyatt breakfast. Walking distance to many great restaurants and activities